Ie: Cables&brand, cable type, dock, dongles/adapters, etcHardware Stepping ( see note1 below). LFP = Local Flat Panel (Laptop panel)ĮFP = External Flat Panel (Monitor you plug in)How much memory in the system ( see note2 below).Provide any other hardware needed to replicate the issue. Ie Does it have AMD or NV graphics too?Make and model of any Displays that are used to see the issue (see note2 below). Very Sporadic ( Hardware (HW)Brand and Model of the system.Hybrid or switchable graphics system? (Ex: 'Every few times a game is started it flickers.' Always (100%): Sure, we can test it, actually we will try now to replicate the issue, for us to do that, even though you already provided some information, we need to gather some more details to try to use the same components you have.įrom the following chart, please try to fill as much information as you can, so we can get some details about the problem:Ĭategory Questions Answers (N/A if not applicable) DescriptionProvide a detailed description of the issuePlease place an X to the right of the option showing how often you see this issue using specific steps. Once you tried the options above, if the problem remains, then the best thing to do will be to get in contact with Lenovo directly to check if they have an specific driver for this problem, or any other solution. However, since the graphics driver 4474 did not work properly, we can try the graphics drivers from the following link, it is directly from Lenovo:Īlso I found a firmware update for the monitor, we can try that driver as well:Īnother option, will be to use the Inbox drivers, that get installed when you install Windows® or when you do a Windows® update. I was checking the specifications of the laptop, and it says that the laptop is fully compatible with Windows® 7 or 8.1, Windows® 10 it is not listed, so that might be the reason why it is not working properly, as you can confirm in here: Thank you very much for providing that information.
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